Privacy Policy

1. Introduction

Voyagee Escapee ("we", "our", or "us") is committed to protecting your privacy and complying with UK GDPR regulations. This Privacy Policy explains how we collect, use, process, and protect your personal data when you use our website or services.

Data Controller:
Voyagee Escapee
9 Clancy Rd, Norwich NR7 9AA, United Kingdom
Phone: +441603703903

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, business requirements
• Communication Data: Records of your correspondence with us, including messages and feedback
• Technical Data: IP address, browser type, device information, usage data

2.2 How We Collect Information

• When you fill out forms on our website
• When you subscribe to our newsletter
• When you contact us via phone, email, or other means
• Through cookies and similar technologies (see our Cookie Policy)
• When you engage our services

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for newsletter subscriptions or marketing communications
• Contract: To fulfill our contractual obligations when providing audit services
• Legitimate Interests: For business communications, service improvement, and website functionality
• Legal Obligation: To comply with applicable laws and regulations

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide digital security and GDPR audit services
• To respond to your inquiries and communicate with you
• To send newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations (email services, website hosting)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually bound to protect your data and use it only for the specified purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Data: 3 years from last contact
• Newsletter Subscriptions: Until you unsubscribe
• Service Records: 7 years for business and compliance purposes
• Website Analytics: 26 months

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access: Request information about the data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at +441603703903.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

• SSL encryption for data transmission
• Secure servers and database protection
• Access controls and staff training
• Regular security assessments
• Incident response procedures

9. International Data Transfers

Your data is processed within the UK. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

10. Cookies and Tracking

We use cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences through our cookie banner or browser settings.

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children under 16 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.